Master of
Management Analytics



The ability to orchestrate strong collaboration in teams is a crucial skill for long term success at work. This module covers the essentials for creating a climate that facilitates strong collaboration: how to overcome barriers to common ground, how to foster clear and open communication, the role of social intelligence, as well as strategies to nurture culture and belonging in teams. Students will learn how avoid the most common pitfalls of teamwork and take away strategies to revive team performance after things go awry.
• Duration: 1H
• Participants: up to 100 students


Making Groups Work

Participants receive individualized feedback on their interactions with teammates during a real-time (in-person or online) group problem-solving session. The focus is on what interactions communicate implicitly about us and our approach to professional relationships. In the session, we explore how different ways of interacting can interfere with collaborative work. Through detailed analysis of the video-recordings of the interactions with teammates, participants will learn about how they manage the complex and often hidden interpersonal dynamics involved in collaborative work. They will leave the session with a framework to help them map and manage interpersonal complexity for the purpose of improved relationships and team performance.
• Duration: 1H
• Participants: A team (3-5 students)


Interactive Presentations (Q&A)

This module seeks gives you practice and coaching in a singularly important executive skill: answering and responding to C-level questions, queries and challenges in real time. It is COMPLEMENTARY to the work that you will be doing in the project course, where you may be presenting your ideas to the executives of your client company. You will be videotaped sharing your ideas interactively with a (mock) CXO. We will help you evaluate the degree to which your way of communicating and interacting fulfill the basic goals of demonstrating competence and an ability to think on your feet, in a way that is connected to the substance of your recommendations. You will receive individualized feedback on the degree to which your answers were responsive, relevant and informative, the degree of connection established with the substance of the question and the intent of the questioner, and the degree to which the answers provided added or subtracted from the overall mission of the presentation. This should help you with your project Executive Summary as you will also gain a better understanding how to structure and convey your message succinctly and effectively.
• Duration: 1H
• Participants: A team (3-5 students)



Professional feedback situations range from the innocuous and exchange of canned pleasantries to dread-inducing (being on the either side of inadvertently insulting, offending, or alienating the collocutor). These conversations are rarely welcomed, or seen for what they could be: a rare opportunity to offer or receive the very information that can lead to professional and personal growth, a lever that can elevate one to the new level of performance. In this module, students experience and learn effective practices for structuring the context and content of feedback and practice the emotional, and cognitive inner pre-work required to make giving and receiving feedback truly matter.
• Duration: 1H
• Participants: up to 100 students


Rotman School of Management,
University of Toronto
Toronto, ON M5S 3E6