Self Management

Embarking on a career with a greater level of responsibility requires being able and willing to take on complex problems, those that require not just better technical skills, but also a deep self-understanding and outstanding interpersonal abilities. Being in a position of leadership requires maintaining a laser-sharp focus, knowing where bias may enter your decision-making, what old habits may lead to a lack of productivity (and paths to change them), how to employ emotional intelligence to solve inter-personal conflicts, and just how and when to exert your will-power without getting burnt out.
• Duration: 10H
• Participants: up to 70 students



Students get individualized feedback on their performance during a presentation, including body language, tone, eye contact, verbal habits, and overall rapport and connectedness with the audience. They receive precise, timely, individualized feedback guided by a framework that challenges them to consider the impact that everything they say and do in public has on the effectiveness and efficacy of their communication, and the persuasiveness of their presentation. They will leave the session in possession of a communication compass - a set of structured questions that will help them model and understand their intent and purpose in making a presentation, and the degree to which the presentation itself achieves your purpose.
• Duration: 1H
• Participants: A team (3-5 students)


Making Feedback Matter

Professional feedback situations range from the innocuous and exchange of canned pleasantries to dread-inducing (being on the either side of inadvertently insulting, offending, or alienating the collocutor). These conversations are rarely welcomed, or seen for what they could be: a rare opportunity to offer or receive the very information that can lead to professional and personal growth, a lever that can elevate one to the new level of performance. In this module, students experience and learn effective practices for structuring the context and content of feedback and practice the emotional, and cognitive inner pre-work required to make giving and receiving feedback truly matter.
• Duration: 2H
• Participants: up to 30 students


Making Groupwork Work

Participants receive individualized feedback on their interactions with teammates during a real-time (in-person or online) group problem-solving session. The focus is on what interactions communicate implicitly about us and our approach to professional relationships. In the session, we explore how different ways of interacting can interfere with collaborative work. Through detailed analysis of the video-recordings of the interactions with teammates, participants will learn about how they manage the complex and often hidden interpersonal dynamics involved in collaborative work. They will leave the session with a framework to help them map and manage interpersonal complexity for the purpose of improved relationships and team performance.
• Duration: 1H
• Participants: A team (3-5 students)


Rotman School of Management,
University of Toronto
Toronto, ON M5S 3E6